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TERMS AND CONDITIONS

Last Updated: November 14, 2025

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1. ACCEPTANCE OF TERMS
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Welcome to GreenGoChat (\\\\\\\"Service,\\\\\\\" \\\\\\\"we,\\\\\\\" \\\\\\\"our,\\\\\\\" or \\\\\\\"us\\\\\\\"). These Terms and Conditions (\\\\\\\"Terms\\\\\\\") constitute a legally binding agreement between you (\\\\\\\"User,\\\\\\\" \\\\\\\"you,\\\\\\\" or \\\\\\\"your\\\\\\\") and [Company Legal Name], a company registered in Brazil, governing your access to and use of the GreenGoChat mobile application and related services.

COMPANY INFORMATION:
- Legal Name: [Company Legal Name]
- CNPJ: [Company CNPJ Number]
- Address: [Company Address], Brazil
- Email: [Contact Email]
- Phone: [Contact Phone]

BY ACCESSING OR USING OUR SERVICE, YOU AGREE TO BE BOUND BY THESE TERMS. IF YOU DO NOT AGREE TO THESE TERMS, YOU MAY NOT ACCESS OR USE THE SERVICE.

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2. ELIGIBILITY
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2.1 AGE REQUIREMENT
You must be at least 18 years of age to create an account and use our Service. By creating an account, you represent and warrant that:
- You are at least 18 years old
- You have the legal capacity to enter into these Terms
- You are not prohibited from using the Service under Brazilian law or any other applicable law

2.2 ACCOUNT REGISTRATION
To use our Service, you must:
- Provide accurate, current, and complete information during registration
- Maintain and promptly update your account information
- Maintain the security and confidentiality of your account credentials
- Be responsible for all activities that occur under your account
- Immediately notify us of any unauthorized use of your account

2.3 ONE ACCOUNT PER PERSON
Each user may maintain only one account. Creating multiple accounts may result in termination of all your accounts.

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3. ACCOUNT CREATION AND PROFILE
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3.1 REQUIRED INFORMATION
To create an account, you must provide:
- First Name (Nome)
- Surname (Sobrenome)
- Email Address (Endereço de E-mail)
- Phone Number (Número de Telefone)
- Date of Birth
- Gender
- Profile Photo
- Location

3.2 PROFILE ACCURACY
You agree to:
- Provide truthful and accurate information in your profile
- Not impersonate any person or entity
- Not use false or misleading information
- Not use photos that are not of yourself
- Update your profile to maintain accuracy

3.3 PROFILE CONTENT
You are solely responsible for the content of your profile. We reserve the right to remove any content that violates these Terms or is deemed inappropriate.

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4. SERVICE DESCRIPTION
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4.1 DATING AND SOCIAL DISCOVERY SERVICE
GreenGoChat is a platform designed to facilitate connections between users for dating, social networking, and relationship building. The Service includes:
- User profile creation and management
- Matching algorithms to connect compatible users
- Messaging and communication features
- Photo and media sharing
- Location-based discovery
- Premium subscription features

4.2 NO GUARANTEE OF RESULTS
We do not guarantee that you will find a match, relationship, or any specific outcome from using the Service. The Service is provided as a platform for social interaction, and results depend on individual user interactions.

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5. USER CONDUCT AND PROHIBITED ACTIVITIES
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5.1 ACCEPTABLE USE
You agree to use the Service in a lawful, respectful, and appropriate manner. You agree NOT to:

PROHIBITED CONTENT:
- Post, share, or transmit illegal, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, or otherwise objectionable content
- Share sexually explicit content or nudity
- Post content that promotes violence, discrimination, or hatred
- Share content that infringes intellectual property rights
- Distribute spam, advertising, or promotional content without authorization

PROHIBITED BEHAVIOR:
- Harass, bully, stalk, intimidate, or threaten other users
- Impersonate any person or entity
- Engage in fraudulent or deceptive practices
- Solicit money or financial information from other users
- Use the Service for commercial purposes without authorization
- Create fake accounts or use bots, scripts, or automation tools
- Attempt to gain unauthorized access to the Service or other user accounts
- Interfere with or disrupt the Service or servers
- Collect or harvest user information without consent

ILLEGAL ACTIVITIES:
- Engage in or promote illegal activities
- Facilitate prostitution, human trafficking, or exploitation
- Distribute controlled substances or illegal goods
- Violate any applicable laws or regulations

5.2 CONSEQUENCES OF VIOLATIONS
Violation of these Terms may result in:
- Warning or temporary suspension
- Permanent account termination
- Legal action
- Reporting to law enforcement authorities

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6. PAYMENTS AND SUBSCRIPTIONS
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6.1 SUBSCRIPTION PLANS
We offer various subscription plans that provide access to premium features. Current subscription options include:
- [Plan Name 1]: [Description and Price]
- [Plan Name 2]: [Description and Price]
- [Plan Name 3]: [Description and Price]

6.2 PAYMENT INFORMATION
To purchase a subscription, you must provide:
- Valid payment method (credit card, debit card, or other accepted methods)
- Billing address
- Full name as it appears on the payment method

All payment information is collected and processed by our third-party payment processors in compliance with PCI-DSS standards.

6.3 BILLING AND CHARGES
- Subscription fees are charged in Brazilian Reais (BRL) or other specified currency
- Subscriptions automatically renew at the end of each billing period unless cancelled
- You authorize us to charge your payment method for all fees incurred
- Prices are subject to change with 30 days\\\\\\\' notice
- You are responsible for all taxes associated with your subscription

6.4 REFUND POLICY
- Subscription fees are generally non-refundable
- Refunds may be issued at our sole discretion in exceptional circumstances
- To request a refund, contact us at [Contact Email] within 7 days of purchase
- Refunds are processed within 15 business days of approval

6.5 CANCELLATION
You may cancel your subscription at any time through:
- Account settings in the application
- Contacting customer support at [Contact Email]

Upon cancellation:
- You will retain access to premium features until the end of the current billing period
- No refunds will be issued for partial billing periods
- Automatic renewal will be disabled

6.6 PAYMENT DISPUTES
If you dispute a charge, contact us at [Contact Email] before contacting your payment provider. Chargebacks may result in account suspension or termination.

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7. INTELLECTUAL PROPERTY RIGHTS
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7.1 OUR INTELLECTUAL PROPERTY
The Service, including all content, features, functionality, software, code, designs, graphics, logos, and trademarks, is owned by [Company Legal Name] and is protected by Brazilian and international intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Service for personal, non-commercial purposes.

You may NOT:
- Copy, modify, distribute, or create derivative works
- Reverse engineer, decompile, or disassemble the Service
- Remove or alter any copyright, trademark, or proprietary notices
- Use our intellectual property without written permission

7.2 USER CONTENT
You retain ownership of content you post on the Service (\\\\\\\"User Content\\\\\\\"). By posting User Content, you grant us a worldwide, non-exclusive, royalty-free, transferable, sublicensable license to use, reproduce, distribute, display, and perform your User Content in connection with operating and providing the Service.

You represent and warrant that:
- You own or have the necessary rights to your User Content
- Your User Content does not violate any third-party rights
- You have obtained all necessary permissions and releases

7.3 CONTENT REMOVAL
We reserve the right to remove any User Content that violates these Terms or is otherwise objectionable, without notice.

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8. PRIVACY AND DATA PROTECTION
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8.1 PRIVACY POLICY
Your use of the Service is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Service, you consent to our collection, use, and sharing of your personal information as described in the Privacy Policy.

8.2 DATA COLLECTION
We collect the following personal information:
- Registration data: Name, surname, email address, phone number
- Profile information: Photos, bio, preferences, interests
- Payment information: Billing details, transaction history
- Usage data: App activity, messages, interactions
- Device information: Device type, IP address, location

8.3 LGPD COMPLIANCE
We process your personal data in compliance with the Brazilian General Data Protection Law (LGPD, Law No. 13,709/2018). You have rights to access, correct, delete, and port your data as described in our Privacy Policy.

8.4 DATA SECURITY
We implement reasonable security measures to protect your information. However, we cannot guarantee absolute security, and you use the Service at your own risk.

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9. COMMUNICATION
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9.1 USER-TO-USER COMMUNICATION
The Service allows users to communicate through messaging features. You acknowledge that:
- Communications are between users and not monitored in real-time
- We are not responsible for the content of user communications
- You should exercise caution when communicating with other users
- You should never share sensitive personal or financial information

9.2 SERVICE COMMUNICATIONS
By creating an account, you consent to receive:
- Service-related notifications and updates
- Account and security alerts
- Subscription and billing information
- Marketing communications (you may opt-out)

You may manage communication preferences in your account settings.

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10. SAFETY AND SECURITY
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10.1 USER SAFETY
Your safety is important to us. We encourage you to:
- Meet new people in public places
- Inform friends or family of your plans
- Trust your instincts and report suspicious behavior
- Never send money to people you meet on the Service
- Protect your personal information

10.2 REPORTING MECHANISMS
To report violations, abuse, or safety concerns:
- Use the in-app reporting feature
- Email us at [Safety Email]
- Contact customer support at [Contact Email]

We investigate all reports and take appropriate action, which may include warning, suspension, or termination of accounts.

10.3 IDENTITY VERIFICATION
We may, but are not obligated to, verify user identities. We do not conduct criminal background checks on users. You are responsible for conducting your own due diligence when interacting with other users.

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11. THIRD-PARTY SERVICES
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11.1 THIRD-PARTY INTEGRATIONS
The Service may integrate with third-party services, including:
- Payment processors
- Social media platforms
- Analytics providers
- Advertising networks

Your use of third-party services is subject to their terms and conditions and privacy policies. We are not responsible for third-party services.

11.2 THIRD-PARTY LINKS
The Service may contain links to third-party websites. We do not endorse or assume responsibility for third-party content or services.

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12. DISCLAIMERS AND LIMITATIONS OF LIABILITY
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12.1 SERVICE PROVIDED \\\\\\\"AS IS\\\\\\\"
THE SERVICE IS PROVIDED ON AN \\\\\\\"AS IS\\\\\\\" AND \\\\\\\"AS AVAILABLE\\\\\\\" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR SECURITY.

WE DO NOT WARRANT THAT:
- The Service will be uninterrupted, secure, or error-free
- The results obtained from using the Service will be accurate or reliable
- Any defects or errors will be corrected
- The Service is free from viruses or harmful components

12.2 USER RESPONSIBILITY
You acknowledge that:
- You use the Service at your own risk
- You are responsible for your interactions with other users
- We do not verify user information or conduct background checks
- We are not responsible for the conduct of users on or off the Service

12.3 LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY BRAZILIAN LAW, [COMPANY LEGAL NAME] SHALL NOT BE LIABLE FOR:
- Any indirect, incidental, special, consequential, or punitive damages
- Loss of profits, revenue, data, or goodwill
- Service interruptions or delays
- Errors or omissions in content
- User conduct or content
- Unauthorized access to your account or data

OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM, OR BRL 100 (ONE HUNDRED REAIS), WHICHEVER IS GREATER.

12.4 BRAZILIAN LAW EXCEPTIONS
Some jurisdictions do not allow limitations on implied warranties or liability for incidental or consequential damages. If Brazilian law prohibits any limitation in these Terms, that limitation shall not apply to you.

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13. INDEMNIFICATION
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You agree to indemnify, defend, and hold harmless [Company Legal Name], its affiliates, officers, directors, employees, agents, and licensors from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys\\\\\\\' fees) arising from:
- Your use of the Service
- Your violation of these Terms
- Your violation of any rights of third parties
- Your User Content
- Your conduct on or off the Service

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14. TERMINATION
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14.1 TERMINATION BY USER
You may terminate your account at any time by:
- Deleting your account through account settings
- Contacting customer support at [Contact Email]

Upon termination:
- Your account and profile will be deleted
- You will lose access to premium features
- No refunds will be issued for remaining subscription periods

14.2 TERMINATION BY US
We may suspend or terminate your account at any time, with or without notice, for:
- Violation of these Terms
- Fraudulent, abusive, or illegal activity
- Extended periods of inactivity
- Upon your request
- For any other reason at our sole discretion

14.3 EFFECTS OF TERMINATION
Upon termination:
- Your right to use the Service immediately ceases
- We may delete your account and User Content
- Sections of these Terms that by their nature should survive termination shall survive

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15. DISPUTE RESOLUTION AND GOVERNING LAW
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15.1 GOVERNING LAW
These Terms are governed by and construed in accordance with the laws of the Federative Republic of Brazil, without regard to conflict of law principles.

15.2 JURISDICTION
Any disputes arising from or relating to these Terms or the Service shall be subject to the exclusive jurisdiction of the courts of [City, State], Brazil.

15.3 DISPUTE RESOLUTION PROCESS
Before filing any legal action, you agree to:
1. Contact us at [Contact Email] to attempt informal resolution
2. Provide a detailed description of the dispute
3. Allow 30 days for resolution efforts

15.4 CONSUMER PROTECTION
Nothing in these Terms limits your rights under the Brazilian Consumer Defense Code (Lei nº 8.078/1990) or other applicable consumer protection laws.

15.5 CLASS ACTION WAIVER
To the extent permitted by law, you agree to resolve disputes on an individual basis and waive the right to participate in class actions or class arbitrations.

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16. MODIFICATIONS TO TERMS
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16.1 RIGHT TO MODIFY
We reserve the right to modify these Terms at any time. We will provide notice of material changes by:
- Posting the updated Terms on the Service
- Sending an email notification to your registered email address
- Displaying an in-app notification
- Updating the \\\\\\\"Last Updated\\\\\\\" date

16.2 ACCEPTANCE OF MODIFICATIONS
Continued use of the Service after modifications constitutes acceptance of the updated Terms. If you do not agree to the modifications, you must stop using the Service and may terminate your account.

16.3 MATERIAL CHANGES
For material changes that significantly impact your rights, we will provide at least 30 days\\\\\\\' notice before the changes take effect.

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17. MISCELLANEOUS PROVISIONS
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17.1 ENTIRE AGREEMENT
These Terms, together with the Privacy Policy and any other legal notices published on the Service, constitute the entire agreement between you and [Company Legal Name] regarding the Service.

17.2 SEVERABILITY
If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect.

17.3 WAIVER
Our failure to enforce any right or provision of these Terms shall not be deemed a waiver of such right or provision.

17.4 ASSIGNMENT
You may not assign or transfer these Terms or your account without our written consent. We may assign or transfer these Terms without restriction.

17.5 NO AGENCY
Nothing in these Terms creates a partnership, joint venture, employment, or agency relationship between you and us.

17.6 FORCE MAJEURE
We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including acts of God, war, terrorism, pandemics, government actions, or internet failures.

17.7 NOTICES
Legal notices to you may be delivered by email, in-app notification, or postal mail to the address provided in your account. Notices to us should be sent to:

[Company Legal Name]
[Company Address]
[City, State, Postal Code], Brazil
Email: [Contact Email]

17.8 LANGUAGE
These Terms are provided in English and Portuguese. In case of any discrepancy between versions, the Portuguese version shall prevail for users in Brazil.

17.9 HEADINGS
Section headings are for convenience only and do not affect the interpretation of these Terms.

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18. SPECIAL PROVISIONS FOR BRAZILIAN USERS
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18.1 CONSUMER RIGHTS
Brazilian users have rights under the Consumer Defense Code (CDC - Lei nº 8.078/1990), including:
- Right to clear and accurate information
- Right to protection against abusive practices
- Right to effective dispute resolution
- Right to cancel within 7 days of purchase (cooling-off period)

18.2 COOLING-OFF PERIOD (DIREITO DE ARREPENDIMENTO)
You have the right to cancel any purchase within 7 days of the transaction date, with full refund, in accordance with Article 49 of the CDC.

18.3 REGULATORY COMPLIANCE
We comply with:
- LGPD (Lei Geral de Proteção de Dados - Law No. 13,709/2018)
- Marco Civil da Internet (Law No. 12,965/2014)
- Consumer Defense Code (CDC - Law No. 8,078/1990)
- Brazilian Civil Code (Law No. 10,406/2002)

18.4 CONSUMER COMPLAINTS
Brazilian consumers may file complaints with:
- Procon (State Consumer Protection Agency)
- Consumidor.gov.br (National Consumer Platform)
- ANPD (National Data Protection Authority) for privacy issues

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19. CONTACT INFORMATION
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For questions, concerns, or support regarding these Terms or the Service, please contact us:

COMPANY INFORMATION:
- Legal Name: [Company Legal Name]
- CNPJ: [Company CNPJ Number]
- Address: [Company Address], [City, State, Postal Code], Brazil
- Email: [Contact Email]
- Phone: [Contact Phone]
- Customer Support: [Support Email]
- Safety Concerns: [Safety Email]
- Data Protection Officer: [DPO Email]

RESPONSE TIME:
We strive to respond to all inquiries within 5 business days.

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20. ACKNOWLEDGMENT AND ACCEPTANCE
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BY CREATING AN ACCOUNT AND USING THE SERVICE, YOU ACKNOWLEDGE THAT:

1. You have read, understood, and agree to be bound by these Terms
2. You have read and understood the Privacy Policy
3. You meet the eligibility requirements (at least 18 years old)
4. You will comply with all applicable laws and regulations
5. You understand that violation of these Terms may result in account termination
6. You accept the risks associated with using an online dating and social discovery service

IF YOU DO NOT AGREE TO THESE TERMS, DO NOT USE THE SERVICE.

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Date of Last Update: November 14, 2025
Version: 1.0

These Terms and Conditions are governed by Brazilian law and subject to the jurisdiction of Brazilian courts.

For Portuguese version, please see: Termos e Condições (Português)

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